Centre Workflow

Run the daily patient and test flow with confidence.

This guide focuses on the screens technicians use most: Dashboard, Patient Register, Tests, New Test, Edit Test, links, report handoff, and invoice work.

Daily Routine

What technicians usually do

Start on Dashboard
Review today's patients, revenue, pending cases, and pending reports.
Use Patient Register
Search first, then create the patient only if needed.
Use Tests as the main work screen
Create tests, update status, open links, and complete handoff steps.
Patient

Find or add the patient

  1. Open Patient Register.
  2. Search for the patient first.
  3. If not found, click Create.
  4. Enter patient details and save.
Always search first. Duplicate patient records create confusion later in tests, reports, and billing.
New Test

Create a new test

  1. Open Tests.
  2. Click New Test.
  3. Select the centre if your login requires it.
  4. Select the patient and referring doctor.
  5. Select the service.
  6. Check order date and fee.
  7. Set payment mode and payment status.
  8. Confirm whether reporting is needed.
  9. Add notes if needed.
  10. Click Place Order.

Check before saving

Patient, doctor, service, and fee should all match the actual visit.

Use notes carefully

Add only useful centre notes that help the next step in the workflow.

Main Screen

Work from the Tests page

The Tests page is the main working screen for most technician activity.

  • Use the date, scan type, and centre filters to reduce the list.
  • Open the edit action to correct test details.
  • Use row actions to open DICOM, Cross Sections, report PDF, or WhatsApp share when visible.
  • If your role shows it, use the radiologist allotment action carefully.
Status Updates

Update scan, payment, and report status

  1. Find the correct order on Tests.
  2. Move scan status as work progresses: Pending, In Progress, Completed.
  3. Update payment status when money is received: Pending, Partial, or Paid.
  4. Update report status only when the case is truly at the next stage.
Status changes are visible to other users. Do not update them early just to clear the list.
Billing

Invoice or receipt work

  1. Open the receipt or order link from the test row.
  2. Review patient, service, and amount details.
  3. Print or save the invoice if your centre needs it.
Daily Habits

Good habits for centre users

Search before creating
Avoid duplicate patients and duplicate tests.
Check links after saving
A broken DICOM or report link slows the next user immediately.
Use your main work device
Keep push notifications active where you actually work.
Sign out on shared systems
Do not leave active sessions open at the front desk or scan room.